Privacy Policy

Effective Date: 29 August 2025
Helm Joinery
Business Address: Caloundra, Sunshine Coast, QLD
Phone: 0421 814 172
Email: markosmand1@gmail.com

1. Introduction

Helm Joinery respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services or visit our website.

2. Information We Collect

We may collect the following types of information:

Personal details (such as your name, phone number, and email address) when you contact us or request a quote.
Project details you provide in relation to cabinetry, joinery, or fit-out services.
Basic usage data from our website (such as pages visited and enquiry forms submitted).

3. How We Use Your Information

Your personal information is used to:

Provide you with quotes and deliver our cabinetry and joinery services.
Communicate with you about your project or enquiry.
Improve our services and customer experience.
Meet legal and regulatory obligations.

We do not sell, rent, or trade your personal information to third parties.

4. Disclosure of Information

We may share your information only when:

It is necessary to deliver our services (e.g., with trusted contractors or suppliers).
Required by law or regulatory authorities.
With your consent.

All third parties engaged by Helm Joinery are required to respect the confidentiality of your information.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or outdated information.
Request deletion of your information, subject to legal and contractual obligations.

To exercise these rights, please contact us using the details provided below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Helm Joinery
📍 Caloundra, Sunshine Coast, QLD
📞 0421 814 172
📧 markosmand1@gmail.com